Monitoring system activity and server performance is a necessary part of preventive maintenance for the server running Exchange 2000 Server. Through monitoring, you obtain data that you can use to diagnose system problems, plan growth, and troubleshoot problems.
I know the security folks are going to tear into me for this, partly because I use the word Secure, and partly because it is not truly secure. Let me share with you some ideas on how you can install Exchange 2000 and AD and let your users connect from the Internet with their MAPI client as well as OWA.
Lotus Notes/Domino (or simply “Notes”) and Microsoft Exchange migrations have traditionally been painful processes. In nearly every migration, there is an amount of time where running both systems is required, especially in large scale deployments. In many cases, both systems remain indefinitely in the environment.
Most companies still rely on traditional manual faxing using a dedicated fax machine, though a popular, more efficient and cost-effective solution in recent years has been to use network fax servers as a replacement for the traditional fax machine.
It is rarely wise to do something simply because you can. With Service Pack 2 of Exchange 2000, it is now possible to run Exchange 2000 and Microsoft Sharepoint Portal Server on the same box. I may argue against such a configuration in the name of network efficiency, but I am not completely one-sided in my opinions when I touch ever so cautiously—on the few special scenarios for which it may be a good idea after all.
In Exchange 2000, Outlook Web Access takes you straight into the Inbox without asking for a mailbox name. Not everyone misses the logon screen, but many people do, and a surprising number of people are asking how they can get it, or something similar, back again.
As an Exchange Admin, your users will often ask you if there is any way to recover a message that has been inadvertently deleted from their mailbox. Fortunately, Exchange 5.5 has a feature that allows you to do just this, although the standard configuration can be improved by a small amount of tweaking.
With Exchange 5.5, this was simple because we had a service account. We simply logged in with the service account or used the credentials to gain access. This was most helpful when we were restoring a mailbox or otherwise capturing data in a lab or temporary restore server.
The visual complexity of modern email clients such as Outlook Express hides the simplicity of the underlying protocols that they use. If you know a few simple protocol commands it’s possible to send and receive emails via an Exchange Server with no GUI client whatsoever, if you have access to a telnet client.
Those of you who have rebooted their connector servers or experienced a performance hit with message conversions already know what I’m talking about. Those considering a migration to Exchange from cc:mail or Lotus Notes in particular should pay close attention.
This article is designed to help you better understand Relaying and Spam, it also explains some of the options available in Exchange 2000 to protect yourself.
Ontrack Data International has been specializing in data recovery since 1987. By releasing PowerControls, Ontrack have decided to extend their expertise to the Exchange community and the result is a product that could well be a lifesaver for many Exchange Administrators.
Many organizations require their users to have access to multiple mailboxes or have access to a common mailbox, this article will explain how to configure Exchange 2000 to achieve this.
It's been over seven months since the release of Exchange 2000 SP2 and in that time Exchange Admins have clamored for fixes to fix the fixes in SP2. It's no secret that SP2 was not a favorite install of many Exchange Admins, while many others installed it and have had no problems. Fortunately, I am among the group that has had no problems with SP2, but then again each situation is different depending on which of the many ways you have deployed and configured Exchange 2000 Server. Let's take a quick look at what's going in SP3.
So you have decided to get Exchange, but have you planned for training?
Exchange can be a complicated subject and spending a little time and money on training can save a you lot of time and money later, but getting the right training is not always easy.
This article should help you make the right choices.
Have you ever wished that you could install Exchange 2000 Server your way? Do you wish that you could have all of your Administrative Groups and Routing Groups not only planned out on paper but configured and laid out in your domain or forest before actually installing the first Exchange 2000 Server? Well…you can!
An exploit uses known vulnerabilities in applications or operating systems to execute a program or code; it "exploits" a feature of a program or the operating system for its own use, such as to execute arbitrary machine code, read/write files on the hard disk, or gain illicit access...
The traditional method of connecting an email user to their MS Exchange Server mailbox is to use MS Outlook. However, as more and more mobile users wish to access their mailboxes remotely, Exchange Administrators are often required to configure the connections of a wider variety of email clients, on a mixture of platforms.
As more and more people are discovering the usefulness of Outlook Web Access, or OWA for short, it is rapidly becoming one of the most popular add-ons for MS Exchange. It has to be said, however, that aesthetically, many people find it less than completely satisfactory. The yellow logon page in particular is a prime target for a visual overhaul.
It has now become very common for business owners to request the ability to see what messages their employees are sending and receiving, with Message Archiving this is possible.
The term workflow is used to describe applications that are developed as business processes. Workflow applications include forms routing and approval, document review and publishing, and issue tracking.
Recently I had the opportunity to see the future of Enterprise IM systems. I'm not the only one who thinks that by the way—but we'll look at that more later. In the past few years, a major shift in the way business is done has been slowly occurring. The shift from paper communications to electronic communications was one that was slow in coming...
This document was prepared in order to detail the mechanics behind a Service Level Agreement between a fictitious Company ABC and an outsourcing vendor. Several specific requirements have been assumed and documented in this article. My goal was to product a template that other companies could use to begin work on their own SLA.
Exchange 2000 is a lot smarter than I first thought. Since its folders and mailboxes are published to the Active Directory, it actually knows to look there before checking for local Exchange resources. Let me explain a lab I set up to demonstrate this,
You might be fooled by looking at the exam objectives for exam 70-224 into thinking that this exam is one that you can just walk right into without a good background in Exchange 2000. Nothing could be farther from the truth...
Exchange 2000 Server is one of those products that require a lot of love and attention when it comes to getting it up and running, but once it's there it pretty much takes care of itself. There are, however, a few things that you can tweak in Exchange to change the way it operates—on a small scale at least...
When MS Exchange 5.5 was first introduced, having a permanent connection to the Internet was much less common than it is now. Consequently, Outlook Web Access (or OWA for short) was less likely to be part of the standard Exchange installation. Now that more and more Exchange Admins are discovering just how useful OWA can be, many are adding its functionality to their installations.
Exchange 2000 applications are much more reliable than those running on Exchange 5.5. Because of this new added stability, a great many companies are now looking to centralize the Exchange 2000 application servers within their company.
Implementing network security is like trying to chase a moving target at the best of times. Where most companies today would consider it incomprehensible to not have a properly configured firewall, many of these same companies still overlook the single biggest source of their problems – their email systems.
One of the new features that was implemented in Exchange 2000 SP1 is the Mailbox Manager. With the Mailbox Manager an Exchange Administrator has the ability to control the content of a user’s mailboxes.
One question that seems to come up a lot is “How can I delete a message from all the users mailboxes”, this question gets asked for many reasons, such as someone sent an email to the wrong group of people, you know that a message is in your system that contains an attachments that you do not want your users opening, you can probably think of a few more reasons.
An employee comes to you and reports they are receiving email from an old friend and they don’t want it anymore, or the HR department manager is getting inappropriate emails from an ex-employee, do you know what to do. Now, you could go out and purchase a third-party tool to block the mail, but with Exchange 2000 you have a simple but effective solution available to you, its called “Message Filtering”, and in this document we will walk through how to set it up.
Understanding the underlying processes and construction of Exchange can go a long way towards increasing your happiness factor-which is, after all, the only thing that really matters in life!
So, you've successfully deployed Active Directory and managed to synchronize it with Exchange 5.5 using the ADC. Everything is stable and working okay, so now you decide to install a brand new Exchange 2000 server and move the users to a brave new messaging world. You must be thinking, how do you move the users?
It's bound to happen. Your boss is going to call you at the most inopportune moment ranting and raving about some super important email message that hasn't been delivered. It's times like this when you really want to know how to track messages sent in your organization. Thankfully, Microsoft has provided this ability for us.
There a more than a handful of third-party add-on applications for Microsoft’s Exchange Server 2000. The available products sometimes come as single purpose application and other times come as integrated packages that are designed to meet some, if not all, needs you may have above and beyond a base installation of Exchange Server. These products cover a wide range of areas, from administration to content checking to virus scanning and list servicing. Ikakura list server, by ReddFish Intergalactic is a fairly simple list server add on that will enable your Exchange Server to act a list server. I enjoyed working with Ikakura—after I got it installed and working, which was not as easy as I had hoped for.
There a more than a handful of third-party add-on applications for Microsoft’s Exchange Server 2000. The available products sometimes come as single purpose application and other times come as integrated packages that are designed to meet some, if not all, needs you may have above and beyond a base installation of Exchange Server. These products cover a wide range of areas, from administration to content checking to virus scanning and POP3 retrieval.
Accidentally deleting a user account from the Active Directory database is never a welcome thing. Performing an authoritative restore for just one account is not really a likely event. At least you can rest easy knowing that you can reconnect the new user account with the orphaned mailbox:see, not everything is all bad. Now, back to that hard earned vacation!
If you are responsible for maintaining the mailboxes of many users this can become rather a time-consuming task. Perhaps it would be more convenient for you and for them to allow your users to change their own GAL details. That way they don't need to call you to get it done, and you don't have to scribble it down and remember to do it.
MS Exchange provides a method, known as Directory Replication, of combining the email directories from a number of sites so that they can function as one.
The old Exchange address book was not very powerful or complex but it did the job in most situations. A handy feature that existed in Exchange 5.5 was automatic creation of address lists. All you had to do was go to File a New Other a Address Book View, choose a mailbox attribute and almost immediately you would get address view for all your departments or whatever attributes you decided to sort users by.
In Mark Fugatt’s article “Forwarding Mail to an External Recipient,” he covered how to take mail destined for an internal mailbox and forward it to an outside email address such as a Hotmail or AOL account.
While most Exchange admins are agreed on the necessity of performing regular backups, not all agree on which is the best way to do it. In fact, many Exchange newcomers are surprised at how strongly some admins feel regarding the superiority of one method compared to another.
It seems like the topic that never ends: Monitoring your Exchange Server. Maybe the topic does end and you are caught in the Matrix…or maybe it really doesn't end. Either way, monitoring your Exchange Server is akin to making sure that your doors are locked and the alarm is armed when you're away from home. You just do it because you know you have to--well, you don’t have to, but then again you didn't really like that new flat screen HDTV you just bought last month, did you?
Business today is said to travel at the speed of light, unlike one particular thrill ride at a local amusement park that travels at the speed of fright (but then again, that’s a completely separate story). If you’ve personnel who travel frequently or large production (i.e. manufacturing) environments or a any of a thousand other things going on, you might want to consider using Outlook Web Access to allow your users to access their Exchange Server mailboxes—literally from anywhere in the world.
One of the big problems that Exchange Administrators have is controlling the size of user’s mailboxes. Well never fear help is at hand; with a few simple steps you can have a lot more control.
It is very common for some of your users to express an interest in having their mail delivered to a mailbox that is external to your organization. For example, the user is going to be working away from the office and would like their mail to be delivered to their Hotmail account. Another request might be to have their mail delivered to a different person altogether.
In my previous article I presented a script that iterated through all the OUs to export mail enabled users' mail addresses to a CSV file. Active Directory allows you, instead of going through each and evey the OUs, to perform directory wide searches by constructing an LDAP query. LDAP is a pretty complex and powerful query language. The more precise you want to get in your query, the more it gets difficult to control a query.
Part of the planning process for deploying Microsoft Exchange 2000 Server in your organization is determining how to administer it. With the introduction of Active Directory, you can separate the administration of servers from the administration of recipients. Understanding this separation is important in deciding how to administer Exchange. In addition, understanding the new administration models is necessary to administer servers and recipients effectively.
Unsolicited Commercial Email, or spam (as it has become more commonly known) seems to be with us to stay, in much the same way as the junk mail that lands on our doormat each morning. Most of the time we happily delete the daily tide of junk email that arrives in our inbox without giving much thought as to where it might have come from, or how it made its way to us. The fact is that each message must have started its brief life on a server somewhere, and unfortunately spammers rarely go to the trouble of providing their own server hardware, preferring instead to use other people's. Quite possibly yours.
The casual nature of email belies the fact that an electronic message is still, in a business context, a legally binding document, and newspaper stories about the legal issues raised by email are becoming increasingly common. While most people can happily dismiss these stories as 'a sign of the times', to the Exchange Administrator they can be a potential source of dismay.
The Recipient Update Service (RUS) is a very important component in your Exchange installation, it is RUS that is responsible for updating address lists and email addresses in your Active Directory.
In Exchange 5.5 you had a GUI interface that let you easily import and export users in the Exchange Administrator utility. Active Directory essentially lets you do the same thing with two utilities: Ldifde and CSVDE. However, both utilities are not that easy to use. Basically you have to unappealing options: either you export the entire directory and start filtering through the many fields available there (and there are a lot!) or you deal with command line switches.
Most of the time your Exchange 2000 Server implementation probably runs fine with no problems at all. Unfortunately, problems can and do occur with any complicated system, and Exchange is no different. In the case of Exchange, however, you also have to take in account the email client software and it’s particulars. Since it’s safe to assume that most of your internal clients will be using Outlook as their email client, we can broaden our view of the Exchange implementation to include the Outlook client and its processes as well.
You probably already know the important of regular monitoring of your Windows 2000 servers. In fact, you are probably already performing daily and weekly monitoring and baselining on your servers for such critical component areas as hard-disks, memory, processors and network adapters. You are in control of you own domain and you have no performance anxiety my friend. What’s that? You maybe haven’t been as diligent at monitoring your server’s performance as you ought to have been? Oh, well then…sit back and relax a bit…no need to get anxious. If you need an overview or a refresher on monitoring system performance, you’ve come to the right place.
Try as hard as we may, we will never be able to achieve the Utopian ideal of never having a disaster come our way. Since we are firmly entrenched in the real world, it makes good sense then to understand the disaster recovery process as it applies to Exchange 2000 Server and what needs to be done before the disaster strikes—the most important part of disaster recovery planning. A good plan for Exchange 200 Server disaster recovery revolves around and is intertwined with a good plan for disaster recovery for your Windows 2000 servers. We will explore the process and the relative levels of disaster recovery in the following sections.
Unless you’ve been hiding under a rock somewhere, you’ve no doubt heard of Instant Messaging. AOL, Yahoo!, and Microsoft have all done their part to bring Instant Messaging capability to all users with an Internet connection. Lately, there have even been some open source projects that produced IM clients capable of signing into more than one service on behalf of a client and populating their “buddy” list with users from multiple services.
Have you ever used the once popular Internet Relay Chat (IRC) services that used to be the rage in the early 90’s? If so, then you may have fond memories of them and the time spent in those chat channels. At the time, America Online was making its big push to sign up new members and there was basically two ways for the majority of Internet users to get together in large groups: either as AOL members in AOL chat rooms or using other dial-up ISPs and meeting in IRC chat rooms.
The Key Management Service (KMS) in Exchange 2000 Server is one of the best and most often overlooked features. Due to Exchange 2000 Server’s native integration with Windows 2000 Server, the KMS can take advantage of many of the benefits that Windows 2000 brings to the table as well, making it a winner that is worthy of taking a look at.
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