MSExchange.org Monthly Newsletter of April 2008

MSExchange.org Monthly Newsletter of July 2008 Sponsored by: Red Gate

Welcome to the MSExchange.org newsletter by Henrik Walther, Exchange MVP, MCA: Messaging (Exchange Ranger) Apprentice, MCTS Windows Server 2008, MCITP Exchange 2007, MCSE 2003 Messaging/Security. Each month we will bring you interesting and helpful information on Exchange Server. We want to know what all *you* are interested in hearing about. Please send your suggestions for future newsletter content to: henrik@msexchange.org

Free eBook on the Best of Exchange Server 2007 published by Sybex

The ebook, compiled from five of Sybex's most popular Exchange 2007 books, contains 350 pages on how to get the most out of Exchange Server 2007. Topics covered include installation, architecture, sizing storage groups and databases, high availability, and security. You can sign up for the new Exchange newsletter, authored by third-party MVPs and experts.

Download your copy.

1. My Experiences with Exchange ActiveSync on the iPhone

Welcome to the July 2008 edition of the MSExchange.org newsletter!

Welcome to the July 2008 edition of the MSExchange.org newsletter! As some of you may be aware, the iPhone 2.0 software update that were handed out to a selected share of developers and enterprise customers in a beta version back in March 2008 has finally been completed and released to the public. In this newsletter, I wanted to share my experiences with the iPhone 2.0 software specifically in regards to the new Exchange ActiveSync features.

I got myself an iPhone back in January 2008 and although it gave me several "WOW!" moments, the device soon made it into the pile of other legacy devices in my gadgets closet. I really liked the clear and crisp screen, the browsing experience as well as several other features, but the iPhone simply could not compete with the two Windows Mobile 5.0 (Samsung BlackJack) and 6.0 (HTC S730) devices I used as my primary and secondary devices, respectively. The main purpose of a device is to give me a good messaging and calendaring experience. I make use of most of the features delivered by Windows Mobile 5.0/6.0 and Exchange Server 2007 SP1, all from the features in Outlook Mobile to the features/policies delivered by Exchange Server 2007 SP1. So the lack of support for the Exchange ActiveSync protocol in iPhone 1.0 forced me to connect to Exchange using IMAP and that did not really appeal to me.

Then a couple of weeks ago the iPhone 2.0 software update was made available. Since I knew iPhone 2.0 would include support for the Exchange ActiveSync protocol, I decided to give the iPhone another chance as my secondary device. Today my primary device is an HTC Touch Diamond, which I really like and do not want to replace with any other device as it suits my needs almost 100% (perhaps the soon to be released HTC Touch PRO will, but time will tell).

Okay so Apple is saying an iPhone running iPhone 2.0 is the best business phone ever (read that statement here: http://www.apple.com/iphone/enterprise). Do I agree? No! As a matter of fact it is not even close, at least not when it comes to Exchange ActiveSync. You can synchronize an iPhone 2.0 device with either Exchange 2003 SP2 or Exchange 2007 SP1. But the iPhone only supports the most basic features and policies! The following Exchange ActiveSync policies are supported:

  • Enforce password on device
  • Minimum password length
  • Require both numbers and letters
  • Inactivity time in minutes

In addition, you can remote wipe an iPhone 2.0 device as well as configure the Exchange ActiveSync profile using Autodiscover just like you can already do with a Windows Mobile 6.1 device. It is also worth mentioning you can access the Exchange Global Address List (GAL) from an iPhone with iPhone 2.0 software installed. But that is it really and when you take into consideration that Exchange Server 2007 SP1 includes more than 30 different device policies, all of which are supported by Windows Mobile 6.1 devices, supporting 4 policies is far from impressive! Moreover, iPhone 2.0 lacks support for the following features:

  • Folder management
  • Opening links in email to documents stored on Sharepoint servers
  • Task Synchronization
  • Setting an "Out of Office" autoreply message
  • Creating meeting invitations
  • Flagging messages for follow-up

How can you call a device that does not support the above, the best business phone on the market? Even worse is that a remote wipe can take several hours to complete, and because of this Apple actually recommends keeping the device in the cradle when a wipe is performed, so that the device does not run out of battery. Hmm okay, that is an interesting tip. Rumor also has it that Apple based the ActiveSync implementation on version 2.5, which is the version that is included with Exchange 2003 SP2. This means that none of the new features introduced with Exchange 2007 RTM/SP1 is supported. One can wonder why they made that decision.

The above means that if you apply policies like require alphanumeric passwords, encryption on device/storage card, limit allowed message sizes, etc, the iPhone will not be able to synchronize. There is also some other strange behavior I have noticed. When you uncheck the "allow HTML email" policy and disallow non-provisionable devices, the device also will not sync.

Finally you should be careful when changing any of the new Exchange 2007 SP1 policies, as this can block the iPhone from synching as well. With this in mind, I suggest you create a new Exchange ActiveSync policy specifically for the iPhone users within your organization.

Although we have the above issues/limitations with the Exchange ActiveSync in iPhone 2.0, do I use the device for messaging and calendaring today? Yes I still use it and probably will for some time. I should mention that the features they actually chose to support have been implemented very well, so I will probably use it until I get an HTC Touch PRO.

Special Offer for Newsletter Subscribers

Alright, after a rather disappointing iPhone 2.0 story it is time for some good news. MSExchange.org has teamed up with SolarWinds so that all current subscribers to this newsletter will be able to download a free copy of the new SolarWinds Exchange Monitor. The free Exchange Monitor delivers a clever desktop dashboard that continuously monitors your Exchange server to deliver real-time insight into services, mail queue sizes, and host server health.  Exchange Monitor makes it easy to:

  • Quickly troubleshoot Exchange server problems
  • Spot growing mail queues that can indicate bigger issues
  • Start monitoring Exchange immediately
  • Prevent performance issues with built-in red, yellow, and green health indicators
  • Monitor disk space, CPU utilization, and memory utilization

*Please note, SolarWinds Exchange Monitor supports Microsoft Exchange Server 2000 and 2003.

Download your free copy of Exchange Monitor!

In a couple of a couple of weeks we will be publishing a short review of Exchange Monitor on my blog here at MSExchange.org.

But that is not all! You will also be able to download a free fully functioning 21-day trial version of SolarWinds ipMonitor. SolarWinds ipMonitor gives you out-of-the-box, entry-level monitoring that is perfect for keeping up with your network devices, servers, and applications. Plus, ipMonitor includes a built-in database and Web server, so you do not need to install anything but ipMonitor - making it fast, affordable, and easy to use in any environment.

Download your free trial version of ipMonitor!

Cheers,
Henrik Walther

Should you have any ideas for content in future editions of the MSExchange.org newsletter, you're more than welcome to shoot me an e-mail at Henrik@msexchange.org.

Note:
Should you have any ideas for content in future editions of the MSExchange.org newsletter, you are more than welcome to shoot me an e-mail at Henrik@msexchange.org

2. Order Henrik Walther's Exchange Server 2007 book

Are you among the persons who like the articles I write for MSExchange.org? Then this book is definitely for you. It provides you with step by step instructions on how you get going with Exchange Server 2007, and importantly, how you properly manage it after deployment.

The TOC for the book:

Table of Contents

  1. Introducing Exchange Server 2007
  2. Installing Exchange Server 2007
  3. Managing Recipients in Exchange Server 2007
  4. Managing the Mailbox Server
  5. Managing the Client Access Server
  6. Managing the Hub Transport Server
  7. Managing the Edge Transport Server
  8. High Availability for Exchange 2007 Mailbox Servers
  9. Disaster Recovery with Exchange Server 2007
  10. Transitioning from Exchange 2000 or 2003 to Exchange 2007
  11. Introduction to Exchange Server 2007 Unified Messaging


   To order the book today
   click here

Free eBook on the Best of Exchange Server 2007 published by Sybex

The ebook, compiled from five of Sybex's most popular Exchange 2007 books, contains 350 pages on how to get the most out of Exchange Server 2007. Topics covered include installation, architecture, sizing storage groups and databases, high availability, and security. You can sign up for the new Exchange newsletter, authored by third-party MVPs and experts.

Download your copy.

3. MSExchange.org Learning Zone Articles of Interest

We have a great group of articles in the Learning Zone that will help you get a handle on your most difficult configuration issues. Here are just a few of the newer and more interesting articles:

4. KB Articles of the Month

Here are some interesting and useful MSExchange related articles posted by Microsoft in the last month:

    Exchange 2007

Exchange 2003

Free eBook on the Best of Exchange Server 2007 published by Sybex

The ebook, compiled from five of Sybex's most popular Exchange 2007 books, contains 350 pages on how to get the most out of Exchange Server 2007. Topics covered include installation, architecture, sizing storage groups and databases, high availability, and security. You can sign up for the new Exchange newsletter, authored by third-party MVPs and experts.

Download your copy.

5. MSExchange News of the Month

6. Ask Henrik Walther a question

QUESTION:

Hi Henrik,
Now that Hyper-V has been released, does that mean that it's now supported to install Exchange 2007 servers in a Hyper-V based virtualization environment?

ANSWER:

Patience, patience, patience! :-) Although Hyper-V recently was released to web; the Exchange Product group does not support any Exchange 2007 server roles running as virtual servers under Hyper-V, yet. However, the Exchange product group will come out with an announcement within 60 days after the release date of Hyper-V, so we are speaking very soon (few days) now.

Free eBook on the Best of Exchange Server 2007 published by Sybex

The ebook, compiled from five of Sybex's most popular Exchange 2007 books, contains 350 pages on how to get the most out of Exchange Server 2007. Topics covered include installation, architecture, sizing storage groups and databases, high availability, and security. You can sign up for the new Exchange newsletter, authored by third-party MVPs and experts.

Download your copy.