Exchange Server 2003 Enterprise Hosting Listing updated: December 9, 2003

Leveraging our unique expertise in Microsoft Exchange and Windows technology, we have implemented the highest performing and most cost-effective platform to provide Microsoft Exchange 2003 as a fully managed Exchange service. Microsoft Exchange monthly package comes with full-access to e-mail, calendar with scheduling, contact management, distribution lists and public folders, using your regular Outlook client or from anywhere through the new and improved Microsoft Outlook Web Access (OWA). In addition, our HostUI Service Manager will provide your administrator with hands-on control over hosted Exchange administration to add users, manage mailbox properties, inbound domains and more. Furthermore, HostUI will give your resellers the power to brand, sell and support your Exchange Hosting offering.

Company: Futurelabs, Inc.
URL: www.hostlabs.com
Email: sales@hostlabs.com
Price: $12.95/user/month

Users' Rating: 3.1 [91 votes] - Vote

Comments

September 7, 2006 - Excellent Service and Support by Noreen , Product Rating: 5/5: We were so impressed here with our experience with HostLabs that we would like to spread the word. From our initial conversation assessing our solutions needs to the actual implementation of what we discussed, we are having complete sucess. Our employees have had no problems since we began our Blackberry integration and the addition of Exchange Hosting has been a wonderful enhancement to our growing business.

Thank you HostLabs and Brian Furphy for continually providing us with excellent soulutions and support.
August 25, 2006 - Thank you and I'm sorry! by Kieth (IT Manager), Product Rating: 5/5: We just completed moving our 90+ users BACK to HostLabs and for that I am thankfull! For leaving because of one serious incident in two years...we are all very sorry for not staying with HostLabs in the first place. We moved to another provider and after a year of that kind of business, we understand now why you do what you do so great. Glad to be back in your team's good hands.

Thanks again for the imporvements you have made, you have made us feel like you did everything for us and we will never be lead astray again!

Kieth
February 7, 2006 - We have been a customer of Host Labs since 1999 and have never had a problem! by Allen and Terry Pennebaker, Owners, Product Rating: 5/5: Our company website was developed by Brian Furphy in 1999 and Host Labs has been hosting it for us ever since. We make our own changes and administer our own email server managed by Host Labs. Never any downtime, customer service always available and friendly.
April 11, 2005 - Custom IT Solutions at it's finest! by D. Copeland, Product Rating: 5/5: Everyone here absolutly adores HostLabs because of the solution they provide to our, over 90 locations around the world and over 50% savings on what we were spending on Lotus Notes. We also needed someone to manage the migration from our Notes and Domino servers. Microsoft also gets some good points for their latest versions of Exchange Server and Outlook software.

Special thanks to a well made made solution by two companies I will continue to rely on forever.
March 1, 2005 - Unreliable, horrible customer service by Former User, Product Rating: 1/5: Whenever I sent an email to support, it would get bounced back. My email would go down every weekend, and at least one day a week. Whenever I would call (because I could not email) I would either get a busy signal, or someone who was incredibly rude.
SEVERAL times I would call and be told that they were upgrading and all problems would be fixed in three weeks. The final straw was when I added two accounts and they never worked. I was paying for the accounts, but they couldn't get them to work and had no interest in getting them to work. This combined with a week long outage forced me away from this terrible provider.
December 7, 2004 - A good enterprise solution that knows how to handle thousands of users. by Allen, Product Rating: 5/5: HostLabs has proven to be the umbrella that protected our company and IT department valuable from wasting anymore time and money on our in-house solution. We save more time because HostLabs knows how to build, maintain and support Exchange Hosting Solutions for companies as large as ours. We have over 5,000 users and HostLabs built our solution from the ground up in their data centers in San Diego and even provide Florida based backup systems for every user in our environment. On some minor issues, I do see them lazy with regards to some follow up requests but never during a real problem or serious question and we are all very satisfied with HostLabs!

Allen
IT Director
Harley Davidson
November 1, 2004 - Disaster by Julia, Product Rating: 1/5: I have never had an experience that was such a complete disaster as I had with Hostlabs.
They never successfully set up the account, they wouldn't return my calls or e-mails, and were totally unapologetic when after a week I still had employees without e-mail.
Many unkept promises later, I went back to my original provider and have never looked back.
April 16, 2004 - Exchange Expertise by Jay Newton, Product Rating: 5/5: HostLabs team saved us during a major outage and helped quickly to restore data that was first thought to be unrecoverable.