Last Updated on 31 Oct. 2011, Company: Intermedia
Intermedia is the world's largest provider of hosted Microsoft Exchange. The company offers hosted Exchange 2010 in addition to a premier suite of cloud services for small- and mid-sized business.Administrators can manage their Intermedia hosted environment with the same precision as they do on-premise, with the addition of powerful features for mobile freedom, backup, security, voice and more. Intermedia allows businesses to move to the cloud at their own pace, offering a Cloud ConciergeR team to manage the
Customer support is available 24x7 and phone calls have an average "speed to answer" of under 60 seconds. Service is backed by a 99.999% uptime SLA. Intermedia's cloud environment includes seven datacenters that run on Fortune 500-grade infrastructure. Exchange 2010 data is replicated in real time from one set of premium hardware to another. Intermedia has over 370,000 premium hosted Exchange mailboxes under management - more than any other provider.
Have been trying Intermedia's Exchange Server for about a month now. So far, works great. When their server wouldn't allow creating a public folder, I emailed them at 2:00am in the morning and they had the problem fixed by 2:30am. They also have an online chat feature that I've used. Great support so far!
More than support
The control panel that InterMedia is using is so easy to use and well designed that it should be integrated with all Microsoft Exchange packs. The support is second to none, and the reseller function is well integrated. All together a very good product.
So far so good
Been using intermedia.net for both web hosting and shared exchange for the past four months with no problems so far. The few quesions/configuration issues i had were responded to quickly (within an hour or two) whether it be via phone or email.
Have been with Intermedia's hosted Exchange for almost two years. Only twice in this time, earlier on in 2004, did they take longer than an hour or so to fix a problem. Since then the service has been perfect. Highly recommended.
Very good solution
We have been using this Exchange solution for half a year now and all seems good. We have received very good support both from the reseller and even directly from Intermedia. It couldn't be better as I see it.
I like to work with Intermedia.NET
Intermedia.NET Exchange service is excellent. Second benefit - support. Also best control panel I've found out there. I highly recommend this service.
Coming from an Exchange provider that didn't stand true to their uptime Intermedia has done nothing but exceed my expectations. Their Sales rep was very knowledgeable and their Support is stellar with little to no hold times. I highly recommend hosted Exchange with Intermedia. Keep up the good work guys!