Vote for BizAutomation CRM + Business Management
An all in one CRM and e-Business Suite offered as a licensed product OR subscription service used THROUGH the messaging platform you already use - Outlook and Exchange (or hosted Exchange). This means you use it from Outlook or Outlook Web Access.
Modules include SFA, Support, Marketing, E-Commerce Order Entry, and Integrated Shopping Cart, Inventory, Multi Level Pricing, Invoicing, Project Management, Survey Management, Document Management, a Self-Service Buisness Portal / Extranet, and advanced customization.