Most organizations today have an electronic infrastructure for creating, sending, receiving, storing and sharing information. But the majority of these organizations still use traditional means for sending and receiving faxes. Why? Because fax is widely accepted as a formal means of communication, but also the simple fact that there is an enormous installed base of fax machines all over the world. The costs of sending and receiving faxes are considerable. To start with, there is the effort required to send a composed document from a fax machine (queuing, busy lines, wrong numbers, and interrupted transmissions). Then there is the (usually frustratingly inefficient) process of distributing incoming faxes from departmental fax machine, especially confidential and/or urgent faxes. Last but not least employees and companies need to know what has been send/ received, acknowledged recipient and are able to store and retrieve faxes and SMS like any other electronic means of communication. The obvious conclusion is that these different ways of sending and receiving information should be combined and optimized. Fenestrae Communication Server and Fenestrae Faxination Server are the perfect solution for this problem, but they give you much more as well!

Unified Communications
Fenestrae has actively entered the Unified Communications (UC) space. Gartner has defined this space as ‘the ability to improve how individuals, groups and companies interact and perform.’ UC enables multiple communication channels to be combined. Key technologies include, but are not limited to: Internet Protocol (IP)-PBX, Voice Over IP (VoIP), presence, e-mail, audio and web conferencing, videoconferencing, voice mail and Instant Messaging (IM). UC also offers a method to integrate communication functions directly with business applications. Fenestrae is well positioned to add substance to the UC solutions by extending their functionality with Fax Over IP (FoIP), fax, SMS, MMS and Telex capabilities from the user’s desktop or business application.

Read all about Fenestrae Solutions for Unified Communications here...

Centralized Management & Consolidation
There is currently a trend towards increased hardware utilization through consolidation of servers and services. Fenestrae supports this trend by providing solutions that support virtualization, but which are also highly scalable and support high-availability and network load balancing configurations. Making it possible to accomplish more with less hardware.

Because the Fenestrae solutions use the existing Windows Active Directory, user administration is managed centrally via the already familiar tools. The seamless integration into MS Exchange means there is no need for client software, making Fenestrae Communication Server and Fenestrae Faxination Server the lowest Total Cost of Ownership (TCO) solutions in the market. It is possible to manage the (centralized) queue via a web interface. This can be configured that certain people can only view and manage the queue based on filters and integrated authentication.

Read all about Fenestrae Solutions for MPF here...

Saving Money
With Least Cost Routing (LCR), messages can be routed from the central system via remote offices in the same region as the intended recipient, so that messages can be transmitted locally at the cheapest rate. Together with the Fenestrae scheduling and fax channel management features, LCR can slash your messaging costs.

Compliance & Regulations
Fenestrae products enable compliance with typical regulations governing end to end message tracing and logging. Without any need for human intervention, the logging module can store sent and received messages into a database, into shared folders, or directly into the existing archive systems.

More than a fax server
Fenestrae also enables such message formats as SMS and Telex to be used without impacting the benefits of consolidation, regulatory compliance and reduced TCO. All with the same product!

There is more!
For example, the peace of mind of 24x7 support. When problems arise, our Fenestrae Support team is on hand 24 hours a day, 7 days a week. Free training onsite and at Fenestrae are available on request.

Protecting Your Investment
The purchase of Fenestrae software is guaranteed to be a sound investment. Fenestrae products integrate seamlessly into the Microsoft Unified Communications concept. Fax Over IP is supported in various ways, including a native Fenestrae FOIP implementation. A future-proof solution!

The facts

• Sending and receiving from Fax, SMS, MMS and Telex messages. Pure server-based solution -- no client software.
• Software-only solution fits into everyone’s Unified Communications strategy.
• Support for Windows Server 2003 and 2008. Support for Windows Operation Systems running on 64 bit hardware.
• Full support for Microsoft Exchange 2007, 2003, and 2000. Seamless integration with no client software required!
• Native Fenestrae Fax over IP Connector now supports FoIP gateways (T.38 via SIP) without any additional third-party fax vendor software or hardware (Cisco Certified).
• Support for Microsoft Office 2007 attachment conversion (Word, Excel & Power Point), as well as integrated support in MS Outlook 2007 running with Windows Vista.
• Support for Open Document Format (ODF) attachment conversion on the server.
• Native integration into Microsoft OCS, Cisco, Avaya, Dialogic, AudioCodes, Nortel and other SIP based solutions.
• Reliable, supporting high-availability clusters and network load balancing solutions.
• Compatible with consolidation trend through support for virtualization and remote device concepts. The Fenestrae software supports the virtualization environments of both Microsoft and VMware.
• Extremely scalable.
• Customize the way you receive your incoming messages and notifications. Add your company logo, modify the text, and other styling options to suit your needs.
• Microsoft .Net Web Service support for integration into web or business applications such as BizTalk, Oracle and SharePoint.
• Compliance with national and international accountability regulations through the use of a centralized, extendable interface that can be used to store copies of all inbound/outbound communications directly into any archiving system.
• Digital signing of fax messages for compliance with legal and regulatory requirements.
• Accurate management overview with the Fenestrae Reporting module.
• Fax, SMS, MMS and Telex messages can be sent and received directly from Outlook.
• Expandable, so that other host applications and even legacy systems can be fax- and SMS-enabled.
• Fax, SMS, MMS and Telex messages also available from SMTP, multifunctional devices or any web services-aware application via the Fenestrae Messaging Web Services Connector.
• Compatibility with the latest SAP systems via .NET or RFC.
• The Fenestrae MFP connector is a host connector with out-of-the-box support for Multi-Function Peripherals from HP and Xerox. This connector is extensible and therefore can be used to support any other type of MFP solution.
• Inbound routing support; Deliver the incoming message into any mailbox, distribution list, (public) folder, printer or database you like.
• Scheduled Line Management (SLM) enables more efficient and flexible utilization of the organization’s telephone and telex lines for fax and telex traffic.
• Append additional (disclaimer) pages to some or all of your outgoing fax messages.
• Configurable retry schedule of message retries per message-type.
• The Fenestrae software supports the SMS terminal-delivery notifications feature when provided by the SMSC. This means that the sender knows if the message is actually delivered to the mobile device.
• Support for Microsoft System Center Operation Manager (SCOM).
• Possible to manage the (centralized) queue via a web interface. This can be configured that certain people can only view and manage the queue based on filters and integrated authentication.
• Future proof!