Advanced Folders Watch

Last Updated on 13 Dec. 2003, Company: MAPILab Ltd.

Advanced Folders Watch is a flexible tool for managers, analysts, observers, technical support team members — for everyone who has to deal with a great number of e-mail messages, who has respond to e-mail messages on-the-fly, as well as for ones who appreciate their time. Advanced Folders Watch is a system designed to monitor Microsoft Outlook folder and public folders on Microsoft Exchange server, which saves us hundreds of man-hours and also allows improving the quality of our work with current and potential clients. AFW watches the specified folder groups and informs the user of new messages meeting certain selection criteria (filters). User notification can be passive or active. In the first instance, AFW creates posts in the specified folder, containing links to the messages found and message texts. Using the links, one can open a message or a folder it is stored in, by one click. In the second instance, the messages found are shown in a pop-up window with extra features: you can view the new document, open, delete, or copy it. The two notification methods can be combined. A group of settings consisting of the list of folders, filters, and notification settings forms a rule — a main logical component of the program. The number of rules AFW can work with is unlimited.

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